March 24, 2021

The tenant came to us in after spending 3 months with no heating or hot water for her or her two small children because of a defective boiler. From November 2020 until the claim was settled and the boiler replaced, she had to visit various family members properties in order…

After suffering for 2 years with a persistent leaky roof, we began investigating this client’s case in December 2020.   The leak had spread and caused damage across various rooms in the property and while the tenant had been reporting these issues to her landlord throughout the 2 years, they…

The Client reported the following issues to her Landlord in 2018: Leak through the bedroom ceiling Damaged/defective plasterwork to the bedroom Damp to walls in the bedroom. The lady contacted us in 2020 after becoming frustrated at the lack of response by her Landlord. Once we had established that there…