Case Studies

Mr A instructed us to bring a claim against the Freeholder of his property due to their failure to keep the roof in good repair, leading to a leak into the property, despite the numerous complaints he had made over several years. After a period of negotiations, we entered into…

Mrs D had an ongoing leak from her bathroom that unfortunately caused her living room ceiling to collapse. Her landlord had attended her home on several occasions and made her ceiling safe but failed to identify the source of the leak, the issue therefore returned, and Mrs D lived in…

Mr C complained of damp in his home due to an overflowing gutter, he had been complaining of this to his Landlord since 2016 and had grown tired of their lack of response so instructed us to start a legal claim. Mr C was awarded compensation of £3,500 and the…

Mrs B got in touch with us in February 2023 about damage being caused in her property by a leak from the Flat above. She had been reporting this to her landlord, the Council, for around 3 years but they did not offer any resolution. We sent a surveyor to…

The tenant came to us in after spending 3 months with no heating or hot water for her or her two small children because of a defective boiler. From November 2020 until the claim was settled and the boiler replaced, she had to visit various family members properties in order…

After suffering for 2 years with a persistent leaky roof, we began investigating this client’s case in December 2020.   The leak had spread and caused damage across various rooms in the property and while the tenant had been reporting these issues to her landlord throughout the 2 years, they…

The Client reported the following issues to her Landlord in 2018: Leak through the bedroom ceiling Damaged/defective plasterwork to the bedroom Damp to walls in the bedroom. The lady contacted us in 2020 after becoming frustrated at the lack of response by her Landlord. Once we had established that there…